hotels Archive

  • Don't Care

    Customer Service Kudos and Failures Round-up: Expedia, Travelodge and Qantas

    This morning at 6 am I touched down in the lovely city of Sydney after a fourteen and a half hour flight from Los Angeles. It was a long day. I’d just said goodbye to friends and family in Canada that I likely won’t see...

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  • Credit Card Fraud

    Travel Tip: How to Avoid Credit Card Fraud

    Lifehacker recently posted a shocking statistic about credit card fraud: Hotels security breaches make up a shockingly high percentage of the credit card data heists each year. How high? 38% of cases can be traced back to hotels. Everyone is worried about the waiter stealing...

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